Get in Touch | SamuraiSnow
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Get in Touch

If you have a question or would like to know more about skiing and snowboarding in Japan, please get in touch with us using the form below.

Important Note Regarding Winter Services:

Winter service bookings (transfers, equipment hire, ski & snowboard lessons, lift passes, and guided tours) are strictly reserved for guests who have booked accommodation directly with Samurai Snow.

If you have not booked accommodation with us, we are unable to process or respond to enquiries for standalone winter services. Please contact local resort vendors directly.

Looking for Accommodation?

If you are looking for Japan ski accommodation, you can use our instant accommodation search tool located in the blue header at the top of every page on our website.

Simply select your resort, dates, and group size, then click "Search Accommodation" to view real-time availability.

Tip: Click the "More Options" button to filter by distance to lifts, number of bathrooms, or specific property amenities.

General Enquiry

Winter services are strictly reserved for Samurai Snow accommodation guests. Please enter your valid Reservation Number above to proceed, or check your balance confirmation email for direct portal access links.

Enter your enquiry here

Room Availability Information / Booking

The light blue bar at the top of the page shows the price and availability status of the accommodation (Available OR Enquire for Availability) for the stay dates listed.

When changing the stay dates, be sure to click the Update button to get the price and availability status of the new dates.

Where a discount is on offer, the pricing shown has the discount already applied.

Checking Availability

If the availability status is “Enquire for Availability” you can check availability by clicking on the “Enquire Now” button and submitting the accommodation enquiry form.

Please ensure you select “I/we would like to Check if this accommodation is available” in the first field of the form.

We will respond to you via email to confirm the availability status within 24-48 hours.

Booking

To proceed with booking the accommodation, click on the “Book Now” button and submit the accommodation enquiry form.

Please ensure you select “I/we would like to Book this accommodation” in the first field of the form.

Within 24-48 hours, we will send instructions to you on how to pay the deposit required to secure the booking.

The price of bookings is fixed in Japanese Yen but you can pay in your home currency.

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