Get in Touch

Have you got a question you would like to ask us or would you like to know more about skiing and snowboarding in Japan?

Please contact us using the form below and we will email or call you back. We would love to hear from you.

Email: info [at] samuraisnow.com

Please Note: We are currently only able to offer our concierge booking service (booking transfers, equipment hire, lessons, lift passes and tours etc) for guests that have also booked accommodation with Samurai Snow.

If you submit a booking request and have not already booked accommodation with Samurai Snow, we will do our best to respond to your enquiry but this will not always be possible.

form.antibot { display: none !important; } You must have JavaScript enabled to use this form.

Resort Information

Samurai Snow offers accommodation in a choice of 8 different ski resorts.

If you have not yet decided on your preferred ski resort, please check out our Japan Ski Resorts page, which has a wealth of information on the ski resorts that we offer.

Niseko and Hakuba are the largest ski resorts each with multiple villages to choose from.

You can search for accommodation in all of the villages within Niseko or Hakuba by selecting “Niseko – Any Village” or “Hakuba – Any Village” OR you can search by village, for example “Niseko – Hirafu or Hakuba – Happo One.

More information on each Niseko and Hakuba village can be found on our village guide for each ski resort:

Room Availability Information / Booking

The light blue bar at the top of the page shows the price and availability status of the accommodation (Available OR Enquire for Availability) for the stay dates listed.

When changing the stay dates, be sure to click the Update button to get the price and availability status of the new dates.

Where a discount is on offer, the pricing shown has the discount already applied.

Checking Availability

If the availability status is “Enquire for Availability” you can check availability by clicking on the “Enquire Now” button and submitting the accommodation enquiry form.

Please ensure you select “I/we would like to Check if this accommodation is available” in the first field of the form.

We will respond to you via email to confirm the availability status within 24-48 hours.

Booking

To proceed with booking the accommodation, click on the “Book Now” button and submit the accommodation enquiry form.

Please ensure you select “I/we would like to Book this accommodation” in the first field of the form.

Within 24-48 hours, we will send instructions to you on how to pay the deposit required to secure the booking.

The price of bookings is fixed in Japanese Yen but you can pay in your home currency.