Hakuba Pre-Trip Concierge Service | SamuraiSnow
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Hakuba Pre-Trip Concierge Service

Samurai Snow Concierge

Available for guests that have booked accommodation with us.

Save valuable holiday time. We arrange all of your local services before your arrival, which saves you valuable time once you arrive for your ski holiday.

Guarantee availability. By booking early, you can guarantee your availability. This is especially important during peak dates when some services get booked out in advance.

Hakuba Lift Passes

Lift Passes

Pre-book your lift passes with us and we will hand deliver them to you on arrival.

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Hakuba Equipment hire

Equipment Hire

Pre-book your equipment rental for a better rental experience and guaranteed availability. Getting the paperwork done in advance will speed up the process and get you on the mountain faster!

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Getting to Hakuba


We have taken the hassle out of getting to Hakuba. Check out your options.

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Hakuba Private Lessons

Private Lessons

Book your own instructor and make big improvements to your skiing or snowboarding with a private lesson.

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Hakuba Group Lessons

Group Lessons

Join a group lesson to develop your skiing or snowboarding style. A great choice, suitable for adults and children, to make your first turns, keep improving, or fine tune your technique.

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Niseko Guiding and Backcountry Touring

Guiding & Backcountry Tours

What better way to experience the famous powder and terrain of the Hakuba Valley, than with an expert local guide?

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Hakuba Snow Shoe Tours

Snow Shoe Tours

Snowshoe Tours are a great way to experience a world away from the crowds and lift-lines, and explore the silence of Hakuba’s more removed areas.

The Hakuba area has endless trails on mountain ridges or through old forests and shrines, with truly some of the best alpine views in all of Japan.

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Hakuba Day Tours

Day Tours

Take a day off the slopes to visit the world's famous Jigokudani Wild Monkey Park, home to about 200 wild monkeys who spend their days soaking in the natural hot springs, or the famous Nozawa fire festival, held for one night only on January 15th every year; a must see cultural experience.

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Room Availability Information / Booking

The light blue bar at the top of the page shows the price and availability status of the accommodation (Available OR Enquire for Availability) for the stay dates listed.

When changing the stay dates, be sure to click the Update button to get the price and availability status of the new dates.

Where a discount is on offer, the pricing shown has the discount already applied.

Checking Availability

If the availability status is “Enquire for Availability” you can check availability by clicking on the “Enquire Now” button and submitting the accommodation enquiry form.

Please ensure you select “I/we would like to Check if this accommodation is available” in the first field of the form.

We will respond to you via email to confirm the availability status within 24-48 hours.


To proceed with booking the accommodation, click on the “Book Now” button and submit the accommodation enquiry form.

Please ensure you select “I/we would like to Book this accommodation” in the first field of the form.

Within 24-48 hours, we will send instructions to you on how to pay the deposit required to secure the booking.

The price of bookings is fixed in Japanese Yen but you can pay in your home currency.