Gondola Snowsports - Booking Terms and Conditions | SamuraiSnow

Gondola Snowsports - Booking Terms and Conditions

  • Payment for your lesson constitutes acceptance of our terms and conditions; you and the participants who are named on the lesson bookings agree that snowboarding and skiing are hazardous sports and Gondola Snowsports and employees cannot be held liable for any lost or stolen equipment, accident, injury, or injury resulting in death that occurs before, during or after your lesson.
  • Lift passes are obligatory and are not included in the lesson price
  • Please arrive with your snowsports gear ready to use
  • Lessons will not be extended or rescheduled due to the late arrival of the guest for any reason.
  • No compensation can be made for weather conditions or other operational conditions outside of the control of Gondola Snowsports.
  • To be eligible for any refund due to sickness or injury you must present a valid local medical certificate within 24hours of your lesson.
  • Cancellation of private lessons must be made 48 hours prior to the commencement of the lesson to avoid penalty. In the event of a “no-show” the full amount will be charged to the credit card provided.
  • Private lessons can be transferred within 24 hours to another person, changing between ski and a snowboard lesson is not possible.
  • Private lesson reservations are only confirmed upon payment or the provision of a credit card guarantee

Cancellation Policy

  • Cancellations made 14 days or longer before the lesson start date will receive a full refund.
  • Cancellations made 3 to 13 days before the lesson start date will receive a 25% refund.
  • Cancellations made within 2 days before the lessons start date will receive no refund.
  • NOTE REGARDING INJURY - 100% refund if a valid local medical certificate is supplied