Booking Terms
Payments
- 50% Deposit Payment required at the time of booking
- 50% Balance Payment required no later than 100 days before the check in date
- A security deposit of ¥2,000,000 is required in addition to accommodation Deposit and Balance Payments. This will be refunded 7 days following check out.
Cancellation
- Cancellation requests must be made via email (info [at] samuraisnow.com) or website contact form and reconfirmed by Samurai Snow before being considered a cancellation.
- 101 or more days before check in date - 50% cancellation fee applies
- Within 100 days of check in date, 100% cancellation fee applies
Date Changes
- Stay date change may be considered within the same winter season
- Request for stay date changes must be made via email (info [at] samuraisnow.com) or website contact form more than 14 days before check in date and reconfirmed by Samurai Snow before being considered
Transferability
- Bookings at this accommodation are not transferable to another accommodation (even in the same building).
- Unless specfically agreed with Samurai Snow, a change of accommodation is considered to be a cancellation of the original accommodaiton booking (cancellation terms apply). Booking of the new accommodation, as a separate booking, would be required.
- It may be be possible to change the reservation name of a booking at this accommodation. However, this must be agreed by Samurai Snow in writing.
Gap Management
- Booking requests may not be accepted if the new booking requested leaves a gap of fewer nights than the minimum nights stay required for the gap in question.
- Booking requests that leave a gap are considered on a case-by-case basis.
- The right to decline a booking request is reserved, even if the dates are available.
- Booking requests are not confirmed until a deposit is paid and you receive an email from Samurai Snow confirming the booking.
Check In / Out
- Check in time is from 16:00 and check out time is from 10:00
- Early check in and late check out can be requested and will be accommodated where the accommodation schedule allows
- Early check in cannot be guaranteed in advance & late check out can only be confirmed the night before
Smoking
- The property has a non-smoking policy inside the home. Smoking areas with heating are available on the terraces outside.
- Violation of the smoking policy will result in a cleaning and service charge of 100% of the rental charge for the stay. This is due to the need to keep the property vacant for 1 week while professional cleaners remove smoke from the property
All information listed about this accommodation is representative and accurate to the best of our knowledge but may be subject to change.
Please review our Booking Terms and Conditions that apply to all bookings made with Samurai Snow.